Introduction 

Considering the vast and competitive realm of e-commerce, one of the best ways to ensure customer satisfaction is to offer them the leverage to track order numbers effortlessly. Customers look out for prompt deliveries and the capability to track orders by order numbers.
Whether you’re a business owner or a shopper, understanding how to track orders online is essential. For businesses, this knowledge enhances customer loyalty and encourages repeat purchases. For consumers, it means a comfortable online shopping experience.
Research shows that order tracking notifications boast a 70% open rate, which is higher than other emails or text messages. Let us learn how to conduct and simplify parcel delivery tracking and maintain control over purchases.
Understanding how courier companies maintain efficient package tracking systems can help ensure timely deliveries. Package tracking involves localizing parcels during sorting and delivery, verifying their movement, and estimating delivery dates. The main goal is to provide customers with detailed route information, delivery status, and expected delivery times.

What is Shipment Tracking?

Shipment tracking is a critical strategy that offers a great overall purchasing experience to consumers. It means updating the order status at every stage of shipping, offering real-time package tracking, and giving estimated delivery dates to shoppers. It also includes status updates which can vary between retailers.
Here’s how the parcel delivery tracking system works:

• It displays the location of parcels during sorting and delivery.
• This process further verifies their movement, source, and final delivery estimation.
• It keeps the customers informed about their parcel’s route, delivery status, estimated delivery date, and time.

Today, 86% of consumers are willing to pay more for a superior shopping experience. 24% of online shoppers are more likely to make repeat purchases from businesses that offer tracking number online check systems. This means that consumers can plan their day without waiting around for deliveries.

Why is Parcel Delivery Tracking Important?

Parcel delivery tracking offers several benefits.

Lower Costs

The myth among e-commerce brands is that investing in tracking software can be expensive. However, the fact is that in the long run, it is a cost-effective solution. It offers customers visibility into their parcel delivery statuses and can reduce costs associated with returns, refunds, and customer complaints.

Improve Customer Experience

If you prioritize the best customer experience, you tend to secure consumer loyalty. Parcel delivery tracking enhances the customer experience as it offers peace of mind and converts leads into buyers. This means customer loyalty and repeat business.

Ensure On-Time Delivery

A prevalent reason for customer dissatisfaction is shipping delays. It can hamper the brand’s reputation and impact CX if a package arrives as late delivery. Parcel delivery tracking helps minimize delays and ensure timely deliveries.

Streamlines Supply Chain Process

Parcel delivery tracking gives retailers better visibility into their supply chains, which can affect the entire supply chain process. Accurate tracking systems also reduce the likelihood of packages getting lost or misplaced.

Best Practices in Parcel Delivery Tracking

Here are some best practices that can enhance the online order-tracking experience:

• Provide delivery tracking ID for each order and ensure that it is easily accessible.
• Enable tracking number online checks directly on your website, ideally on the homepage or in an accessible location.
• Provide estimated date and time of delivery.
• Keep customers updated on their order status by sending updates via email or messages to keep them informed.
• Make customer support options easily accessible for any track on courier-related queries or concerns.
• Invest in advanced order no tracking systems that offer real-time updates.

Step-by-Step Process to Track Orders by Order Number

According to a study, 97% of customers want to track packages at every stage of the shipping process. Here’s how to track orders online:

• Step 1 – Keep your order parcel delivery tracking number handy. You can find this number on the bill, in your confirmation email, or receipt.
• Step 2 – Visit the courier’s website and enter your tracking number in the parcel delivery tracking tool.
• Step 3 – Locate your order by using the search panel, and entering the order number, customer name, or address.
• Step 4 – Sort orders by status and enable notifications to stay updated on your order’s status throughout the delivery process.
• Step 5 – Use interactive maps to check the delivery route.
• Step 6 – If you face any issues or have questions about your delivery status, reach out to the courier’s customer support.
• Step 7 – Use automation features that can update you automatically on the status of multiple packages.

Conclusion

Offering customers the benefits of parcel delivery tracking is no more a luxury. It has become a necessity as it makes it easier for consumers to track online orders. This strategy enhances customer retention and business growth. Real-time updates keep consumers informed and engaged.
Use Shipyaari’s Dashboard to manage returns, track shipments, place orders, and trace COD packages efficiently. Shipyaari Delta can also help reduce RTO by sending automated WhatsApp messages for order and address confirmation, real-time order tracking, and converting COD orders to prepaid.
Try out a demo for free today!