Introduction 

A study shows that approximately 20% of e-commerce packages are not delivered on the first attempt. These failed deliveries cost companies billions of dollars in annual losses and significantly impact customer satisfaction and retailer reputation.
This is inconvenient for businesses and customers, and it is thus crucial to limit missed deliveries. An online tracking number is useful as it lets customers track when their parcels will arrive so they are ready to receive or reschedule.
It will also help businesses identify problems with the delivery process and take corrective measures. For example, contacting the customer can correct an incomplete or incorrect address.
This article will discuss the need for package tracking to ensure sustainable deliveries.

3 Ways Package Tracking Boosts Sustainable Deliveries

If you want to boost sustainable deliveries, then the three ways in which tracking packages will help you are:

Reducing Missed Deliveries

Missed deliveries increase business costs, especially in cases of redelivery or return. It also increases transportation emissions, making your deliveries unsustainable.
To prevent this, share the online tracking number with your customers. For instance, AWB tracking speed post informs customers when their parcel will be delivered, ensuring they can collect it.
You can also offer your customers the option of choosing a delivery time slot that works best for them so they do not miss package collection.

Streamlining Delivery Routes

This is another way to keep your deliveries both sustainable and cost-effective. Tracking packages and their data can improve your delivery routes, reducing fuel use, mileage, and labor costs.
To help you make the right choice, you will need package tracking data like customer location and traffic patterns. Tracking software like Shipyaari automatically generates these optimized delivery routes.
These insights will also help you monitor delivery times and adjust the delivery routes to ensure all your deliveries are on time. This will reduce the possibility of missed deliveries, as customers will wait for them.

Improving Customer Service 

If you want to improve customer service, you should use tracking technologies. These technologies give real-time updates on the delivery status. AWB tracking in India reduces the number of customer complaints and inquiries.
Additionally, it will help you identify delivery issues and solve them by communicating with your customers proactively. This will also ensure that you can recognize any possibilities of missed deliveries and take the necessary steps to avoid them.

Conclusion

Considering the negative impact of missed deliveries on the environment, customer experience, and brand reputation, it is important to use online tracking numbers to track your packages. This will help you reduce the possibility of missed deliveries, making your entire process more sustainable.
If you want to invest in an effective tracking system, try Shipyaari. It is one of the best package tracking software for efficiently tracking packages, giving real-time updates to your customers, and optimizing your delivery operations.
Get in touch with Shipyaari today to upgrade your delivery process!