Introduction 

AI chatbots for WhatsApp offer businesses a large playground for engaging customers and extending support. This tool has increased WhatsApp’s potential for ensuring seamless communication.
Today, AI-powered chatbots play a crucial role in providing conversational marketing solutions. 82% of companies using such solutions consider them an efficient part of their marketing strategy.
If you want to utilize AI chatbots to drive business growth, you are on track. This blog will guide you to build an AI chatbot for WhatsApp.

How to Build an AI Chatbot for WhatsApp

Though building a WhatsApp AI chatbot may seem like a complex task, you can create one easily by following the steps below:

Step 1: Define the Purpose

Identifying the purpose of building an AI chatbot online will help you align your bot with your vision.

Step 2: Access the API WhatsApp Business

It is a tool that allows you to create and integrate your bot with WhatsApp and use it for automated messaging.
One way to access this API is to apply directly from Meta. The other way is to use a trusted API provider to get access.

Step 3: Choose a Framework or Platform

A bot framework allows you to build a WhatsApp AI chatbot from scratch by coding. On the other hand, bot platforms empower you to build bots without coding.
You can make your choice based on your coding skills.

Step 4: Build the Chatbot

When you build a WhatsApp chatbot, outline the conversation flow. You can integrate AI to ensure a dynamic flow, which will increase your bot’s efficiency. Also, embed response templates to streamline the conversation flow.

Step 5: Test the Bot

Carry out trial runs to determine how well your bot functions. Test it for various use cases. Simulate real-world interactions when interacting with the bot.
If any glitch or issue arises, resolve it. Refine your bot to ensure optimum performance.

Step 6: Launch the Bot

Install your bot on a number and integrate it on your social media handles. Monitor the AI chat online interactions. Gather feedback from users and analyze it. This will help you improve the chatbot experience for your customers.

Benefits of Using AI Chatbot for WhatsApp

An AI chatbot enables you to automate your interactions with clients and can elevate your business in various ways.

Instant Response

Since a bot can operate round-the-clock, it provides instant responses to queries and extends support at your convenience.

Personalized Interactions

AI bots can remember past interactions with customers. Thus, they can help provide personalizing interactions, making customers feel valued.

Task Automation

Your WhatsApp bot can go beyond answering queries. It can help customers to place orders, book appointments, share feedback, etc.

Scalability

You can depend on your AI bots to manage multiple conversations with ease. Even if your customer base increases, your bot can handle the workload.

Conclusion

AI chatbot for WhatsApp is your key to improving customer communication. It helps you to automate tasks and improve efficiency.
If you want to boost your business using a WhatsApp chatbot, you can partner with Delta by Shipyaari. The company allows you to build AI chatbots without coding, so you can effortlessly develop a feature-rich bot.
It enables multiple human agents to conduct live chat support with just one WhatsApp number and offers Smart Agent Chat Routing. You can even add a chat filter based on tags, campaigns, and attributes.
Sign up today to learn more about how Shipyaari can help you.